Photo courtesy of Simon Davidson

When you hire us, we work hard to make each of your marketing dollar counts. If you feel our effort did not produce an acceptable or remarkable level of return on investment, we will refund your money for our service* under the following principles:

Monthly Silver 30 day money back guarantee – We will refund $300 (100% of one monthly payment) up to 30 days after the contract ended.

Monthly Gold 45 day money back guarantee - We will refund $500 (100% of one monthly payment) up to 45 days after the contract ended.

Monthly Platinum 60 day money back guarantee - We will refund $1500 (100% of one monthly payment) up to 60 days after the contract ended.

Hour-long Consultations 7 day money back guarantee - We will refund $197 (100% of one hour cost)  up to 7 days after the contract ended.

How do I ask for a refund?

Please send your request using the form here.

How long will it take to get my money back?

It will take 7 business days or less depending on your initial method of payment.

Would I be able to contract with chom chom in the future after my refund was granted?

Yes, with pleasure. However, we would ask you return the money previously refunded. It just makes sense.

* refund does not include the cost of services performed by third parties and approved by the client